This article is from the Problem Management Tools FAQ, by Dave Eaton dwe@arde.com with numerous contributions by others.
PR-Tracker by Softwise includes features such as customizable data
entry, workflow, views and queries; one click queries; reports; email
notification and attachments. PR-Tracker Web implements problem
tracking over the internet or an intranet with the same user interface
as PR-Tracker. PR-Tracker and PR-Tracker Web can be integrated so that
data collected from both products can be stored in the same database.
More information and downloads are available on the supplier WWW site
at http://www.prtracker.com
 
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