5. GLOBETrack (Commercial Problem Management Tools)
Description
This article is from the Problem Management Tools FAQ, by Dave Eaton dwe@arde.com with numerous contributions by others.
5. GLOBETrack (Commercial Problem Management Tools)
GLOBEtrack by GLOBEtrotter Software is an integrated Web-based bug and
customer support tracking system providing a complete set of
high-quality product defect and customer support management solutions.
GLOBEtrack is easily installed and designed to be used immediately
after installation with predefined bug and support tracking templates
and reports. Also, it is customizable, you can make simple changes
quickly, or you can implement extensive changes to tailor GLOBEtrack
to fit your specific needs. It runs on several Unix platforms and a
Web based interface makes the product available to users running
X-Windows servers on other platforms. A supplier WWW site is available
at http://www.globetrotter.com/.
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