Hard Drive: SEAGATE: ST31621A 1620MB 3.5"/SL ATA2 FAST
S T 3 1 6 2 1 A SEAGATE
Native| Translation
------+-----+-----+-----
Form 3.5"/SLIMLINE Cylinders | 3146| 786| 1024
Capacity form/unform 1620/ MB Heads 6| 16| 64| 16
Seek time / track 14.0/ 3.0 ms Sector/track | 63| 63| 63
Controller IDE / ATA2 FAST/ENHA Precompensation
Cache/Buffer 64 KB Landing Zone
Data transfer rate MB/S int Bytes/Sector 512
16.600 MB/S ext
Recording method RLL 1/7 operating | non-operating
-------------+--------------
Supply voltage 5/12 V Temperature *C 5 55 | -40 60
Power: sleep 1.0 W Humidity % 8 80 | 8 80
standby W Altitude km -0.061 3.048| -0.061 12.192
idle 3.8 W Shock g 5 | 75
seek 5.7 W Rotation RPM 3600
read/write 4.0 W Acoustic dBA 38
spin-up W ECC Bit
MTBF h 300000
Warranty Month 36
Lift/Lock/Park YES Certificates
Jumpers
SEAGATE ST31621A QUICK REFERENCE GUIDE
Jumper Setting
==============
Front View +---- Compatibility Mode
| ATA ON, ISA OFF
|
| +-- Master ON, Slave OFF (C/D)
| |
(TOP) o o o o o o o o1
Option Block --- o o o o o o o2--------------------
(BOTTOM) +---+---+ |
| |
RESERVED ---+ |
Cable Select ------+
The C/D jumper is used to determine whether the drive is a master
(drive C) or a slave (drive D). The drive is configured as a master,
when jumpered, and a slave when not jumpered.
When using CS option, the C/D jumper MUST be open
Master/Slave Configuration
--------------------------
When two drives are daisy-chained on the host interface, one must be
designated at the master drive (C: drive) and one as the slave drive
(D: drive). Commands from the host are written in parallel to both
drives.
When the C/D jumper on the drive is closed, the drive will assume the
role of a master. When C/D is open, the drive will act as a slave. In
single-drive configurations, C/D must remain in the closed (master)
position.
For each command sent from the host, the DRV bit in the drive/head
register selects the master or the slave drive. When the DRV bit is
reset (0), the master drive is selected, and when the DRV bit is set
(1), the slave drive is selected.
Once the drives receive the command, only the drive with jumper C/D
set to the appropriate position will execute the command. For
example, if the DRV bit is set, only the slave drive (jumper C/D
open) will execute the command.
NOTE
If the command is a diagnostic command, both drives will execute the
command and the slave will report its status to the master via the
Host PDIAG signal.
Drive selection always refers to the state of the DRV bit in the
Device/Head register and the position of the position of the C/D
jumper throughout this manual.
Cable Select
------------
This optional method of drive master/slave designation can be enabled
by jumper selection as described below. If used, special cabling can
be used to selectively ground the CSEL interface signal of the
drive intended to be drive C (0). This drive will then function as
the master. If CSEL is allowed to float the drive will recognize it-
self as drive D (1) and function as the slave.
General
SEAGATE SUPPORT SERVICES
Seagate Technology
------------------
Technical Support Services
If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additional assistance with your Seagate(r) drive or other
Seagate products, use one of the Seagate technical support services
listed below.
SeaFONE at 1-800-SEAGATE (1-800-732-4283)
Seagate's 800 number allows toll-free access to automated self-help
services, providing answers to commonly asked questions,
troubleshooting tips and specifications for disc drives and tape
drives. This service is available 24 hours daily and requires a
touch-tone phone. If you need to speak to a technical support
engineer, dial this number and listen to the options for technical
support. (International callers can also reach this automated
self-help service by dialing 408-456-4496).
Seagate Technology online services
Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate's
entire product line. You can also download software for installing
and analyzing your drive.
SeaNET
You can obtain technical information on Seagate drives, Seagate
software and much more over the Internet from Seagate's World Wide
Web home page (http://www.seagate.com) or Seagate's ftp server
(ftp://ftp.seagate.com).
You may also send E-mail with your questions to DiscSupport@
Seagate.com or TapeSupport@Seagate.com.
SeaBOARD
SeaBOARD is a computer bulletin board system (BBS) that contains
information about Seagate's disc and tape drive products and is
available 24 hours daily. Set your communications software to eight
data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers
are listed in the following table.
BBS Location Modem number
United States Disc: 408-434-1080; Tape: 408-456-4415
England 44-1628-478011
France 33 1-48 25 35 95
Germany 49-89-140-9331
Singapore 65-292-6973
Thailand 662-531-8111
Australia 61-2-9756-2359
Taiwan 886-2-719-6075
Seagate CompuServe forum
Online technical support for Seagate products is available on
CompuServe. To access our technical support forum, type go seagate.
This forum provides information similar to that found on SeaBOARD.
In addition, you can type questions or browse through previous
questions and answers on the forum messages.
Seagate Technology FAX services
SeaFAX
You can use a touch-tone telephone to access Seagate's automated FAX
system to receive technical support information by return FAX. This
service is available 24 hours daily.
Location Telephone number
United States 1-800-SEAGATE or 408-456-4496
England 44-1628-894084
Australia 61-2-9756-5170
Seagate technical support FAX
You can FAX questions or comments to technical support specialists 24
hours daily. Responses are sent during business hours.
Location FAX number
United States 408-944-9120
England 44-1628-890660
France 33 1-46 04 42 50
Germany 49-89-1430-5100
Australia 61-2-9725-4052
Singapore 65-293-4722
Hong Kong 852-2368 7173
Taiwan 886-2-715-2923
Korea 82-2-556-7294/4251
Seagate technical support
You can talk to a technical support specialist during business hours
Monday through Friday for one-on-one technical help. Before calling,
note your system configuration and drive model number (STxxxx). There
are several technical support phone numbers available for various
Seagate products.
Location Telephone number
United States Please dial 1-800-SEAGATE for the specific product
telephone number.
(6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
Pacific time, M-F)
England 44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to
5:00 P.M., M-F)
France 33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00
P.M. to 5:00 P.M., M-F)
Germany Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00
P.M. to 4:00 P.M., M-F)
Tape: 49-89-140-9333
Australia 61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F)
Singapore 65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00
P.M. to 5:00 P.M., M-F)
Hong Kong 852-2368 9918
Taiwan 886-2-514-2237
Korea 82-2-556-8241
SeaTDD 408-944-9121
Using a telecommunications device for the deaf (TDD), you can send
questions or comments 24 hours daily and exchange messages with a
technical support specialist between 6:00 A.M. to 11:15 A.M. and
12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.
Customer Service Centers
Seagate direct OEM, Distribution, System Integrator and Retail
customers should contact your Seagate Service Representative for
warranty information. Other customers contact your place of
purchase. Seagate offers comprehensive customer support for all
Seagate drives. Seagate customer service centers are the only
facilities authorized to service Seagate drives. These services are
available worldwide.
Location Telephone number FAX number
United States 1-800-468-3472; 405-949-6740
Other Americas
(Canada & Brazil) 405-949-6706; 405-949-6738
Mexico 525-546-6965; 525-546-4888
Europe, Middle
East & Africa 31-2065-43300; 31-2065-34320
Asia Pacific &
Australia 65-485-3595; 65-485-4980
Japan 81-3-5462-2904; 81-3-3462-2979
Seagate, Seagate Technology and the Seagate logo are registered
trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD,
SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or
registered trademarks of Seagate Technology, Inc. or one of its
subsidiaries. All other trademarks or registered trademarks are the
property of their respective owners.
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