This article is from the Problem Management Tools FAQ, by Dave Eaton dwe@arde.com with numerous contributions by others.
ClearTrack was Rational's (actually Atria's) change request managemen
(CRM) system that tracked defects and enhancement requests throughout
the entire software development and maintenance process. It could be
used as a standalone system or in conjunction with Rational's
ClearCase software configuration management product. Used together,
ClearCase and ClearTrack provided a change management solution. Over
time, this product has been replaced by Rational's ClearDDTS and
ClearQuest and is noted here only for historical reference.
 
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