5. ClearQuality (Commercial Problem Management Tools)
Description
This article is from the Problem Management Tools FAQ, by Dave Eaton dwe@arde.com with numerous contributions by others.
5. ClearQuality (Commercial Problem Management Tools)
ClearQuality is part of Clarify Inc.'s Service Management System.
While ClearSupport provides high volume call tracking, ClearQuality
provides defect tracking. Information it keeps includes priority,
severity, module and description. It allows related information to be
attached by the user. In addition to Motif on UNIX platforms,
ClearQuality's client may be run from PCs and Macintosh machines. A
supplier WWW site is available at http://www.clarify.com/.
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