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Articles / TULARC / PC info / PC Hardware FAQ / | ![]() |
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3.22 Why does my fast modem connect at a lower speed? |
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This item is from the PC Hardware FAQ, by Willie Lim and Ralph Valentino with numerous contributions by others. (v1.25).
For 28.8 modems that connect at lower speeds such as 22, 24 or 26.4, this is perfectly normal. The usable channel capacity of the telephone system with a ideal connection is just over 28.8k. In reality, you'll very rarely see a 28.8k connection so don't expect it. When the two modems connect, they will evaluate the connection quality and pick a corresponding speed. If you have your modem set up correctly, it will retrain every once in a while and increase or decrease your connection speed based on the current line quality.
For modems that connect at considerably lower than expected speeds (such as 2400 for a 9600+ modem), there are two possibilities. The first possibility is that the remote modem can't handle the higher speed. There is nothing you can do about this except call a faster modem. The other possibility is that you have your serial port / comm software set up incorrectly.
When you connect your PC to another machine through modems, there are actually three connections being made: PC1 to modem1, modem1 to modem2 and modem2 to PC2. The speed of the modem (2400,9600,14.4,28.8) is the rate (more or less) at which the modem1 will speak to modem2. The PC to modem connections are based on the speed your COM port is set to. If you set the COM port speed to 2400, the modem to modem speed will drop accordingly. For this reason, you want to set the COM port speed at least as high as the modem to modem speed. In actuality, the modem to modem protocol may support compression and achieve data transfers faster than the connection speed so you want to set your COM port higher than your modem to modem connection. For a 28.8 modem, set the COM port to 38.4k, 57.6k, or 115k. While higher is always (potentially) better, some software/operating systems have trouble with very high COM port speeds, so start with 38.4k and see how it goes.
 
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